RESPONSIBILITIES & MISSIONS

Business Development and Key Account Management
Support the Business Development Manager in driving prospecting and client development.
Identify new business opportunities, reach out to potential clients, and monitor design agencies and emerging talent.
Build and maintain strong client relationships to position our services at the early stages of their projects.
Analyse client needs and translate them into technical and service specifications.
Prepare and present tailored, profitable offers that meet client and project requirements.
Secure client approval and contribute to revenue growth.
Ensure clear communication of all client, project, and contract data to relevant teams.
Define target budgets and ensure alignment across company departments.
Monitor client and stakeholder satisfaction throughout each project stage.
Produce project reports and financial summaries for the Sales Department.
Client Relations and Engagement
Maintain and update the client database.
Keep regular contact with clients and produce visit reports.
Analyse client documents and prepare preliminary budgets covering all project resources, from costing to installation.
Validate project specifications and oversee delivery.
Provide direct commercial support to key accounts.
Visit project sites to identify critical design or installation issues.
Monitor client payments and manage follow-ups.
Cross-Functional Project Coordination
Lead project kick-off, follow-up, and review meetings to ensure profitability and flawless execution.
Coordinate collaboration across departments (design, methods, workshops, logistics) within a matrix structure.
Identify critical issues, resolve conflicts, and ensure smooth information flow.
Optimise internal processes to enhance profitability and strengthen client relationships.
Continuous Improvement Initiatives
Propose initiatives to enhance products and services.
Oversee and validate updates to pricing databases.
Contribute to improving efficiency, quality, and innovation.


SKILLS & BEHAVIOURAL QUALITIES

Behavioural Qualities
Communicate effectively with all types of clients — from interior designers to private individuals — both in writing and verbally.
Maintain trust and ensure clear, consistent information flow among colleagues and clients.
Demonstrate commitment, analytical thinking, and sound judgment.
Lead, motivate, and encourage team initiatives in a cross-functional, matrix environment.
Show openness, tolerance, empathy, and strong, unifying leadership.
Be dynamic, positive, rigorous, curious, and attentive in daily work.

Solid knowledge of upholstery and interior furnishings.
Fluent in English, with strong digital proficiency (Google Suite, ERP).
Proven experience in project management.
Excellent control of resources, budgets, and schedules.
Strong organisational and prioritisation skills.
Proven ability in prospecting and negotiation.
Ability to produce and present structured analytical reports to management.

POSITION INFORMATION
We welcome applications from people already living in London or nearby, or those who plan to move here soon. Please note that this is a full-time, on-site role based in London.

Salary: depending on experience, from £40k
Start date: mid November / early December
Number of positions available: 1
Contract type: Full time

JOB DESCRIPTION
Business Development and Key Account Management
Lead and develop prospecting activities targeting key clients.
Identify new opportunities, contact potential clients, and conduct market and agency monitoring.
Maintain regular follow-up with existing clients to anticipate new projects.
Analyze and understand client needs and translate them (specifications, technical briefs) into bespoke upholstery solutions.
Prepare and present proposals aligned with client expectations and project profitability requirements.
Secure client approval and contribute to the company’s revenue growth.
Ensure clear and complete communication of client and project data to all relevant internal stakeholders.
Establish target budgets and ensure full ownership across all departments.
Guarantee client satisfaction at each key stage of the project.
Produce project reports and financial analyses.

Client Relationship Management

Maintain and update the client database.
Regularly engage with clients and produce detailed visit reports.
Analyze client documentation and prepare preliminary budgets covering all resources required from quotation to installation.
Validate specifications and monitor ongoing projects.
Provide direct commercial support to key accounts.
Identify critical points on sites that may impact design or installation quality.
Monitor payments and handle follow-ups.

Cross-Functional Project Coordination

Organize and lead project kick-off, progress, and review meetings to ensure profitability and successful delivery.
Coordinate cooperation between departments (project coordinators, design and methods studios, workshops, logistics) in a matrix organization.
Identify critical issues, facilitate decision-making, and ensure smooth information flow.
Optimize internal processes to improve profitability and strengthen client relationships.
Ensure clear and transparent communication among all project participants.

Continuous Improvement Initiatives

Propose new development projects to enhance the company’s product or service offering.
Contribute to updating and maintaining pricing databases.
Support any other initiatives related to the department’s objectives.

PROFILE
Technical Skills
Proven experience (minimum 5 years) in project management.
Solid experience in custom upholstery or a related luxury design sector is a strong plus.
Strong understanding of high-end furniture, upholstery, and interior design industries.
Keen attention to detail, comfort, and quality.
Professional fluency in English is essential.
Strong command of digital tools (Google Suite, ERP systems).
Ability to manage resources, budgets, and priorities effectively.

Soft Skills

Autonomous, organized, and detail-oriented.
Agile, dynamic, and solution-driven mindset.
Excellent communication, negotiation, and client relationship skills.
Ability to interact effectively with diverse internal and external stakeholders.
Strong collaborative spirit and positive team attitude.
Full ownership of project monitoring and delivery.

REQUIREMENTS

Minimum 5 years of project management experience.
Strong prioritization and organizational skills.
Mastery of prospecting and commercial negotiation techniques.

ADDITIONAL INFORMATION

Location: Jouffre Maroc – Rabat. This position is open to candidates already based in the region or planning to relocate there in the near future.
Open positions: 1
Contract type: Permanent contract (CDI) – Status depending on profile
Start date: December 2025
Salary: Between 12,000 and 15,000 MAD net/month, depending on profile and experience (≈ €1,100–€1,400 net/month, or about €1,300–€1,650 gross/month).
Benefits: Annual performance bonus equivalent to a 13th month (subject to objectives being met); CIMR retirement plan after a 3-month renewable trial period.

Workshop Organization
- Coordinate between the commercial team and production.
- Maintain and update the workshop schedule.
- Prepare workshop instructions and production files.
- Manage a team of 12–14 upholsterers through monthly one-on-one meetings, training, and conflict/problem resolution.


Seating Development & Quality Assurance
- Support the design and development of seating pieces, ensuring from the outset that they meet Jouffre’s standards of excellence.
- Oversee and monitor production in the workshop to guarantee precision and flawless quality in every piece.
- Prepare cost estimates (fabric yardage and production time) to ensure accuracy and project optimization.
- Participate in client meetings, representing the Maison’s commitment to quality and its reputation for excellence.
- Conduct regular quality control to ensure compliance with specifications and the highest standards.
- Serve as a reference point within the team for harmonizing, consolidating, transmitting, and safeguarding Jouffre’s savoir-faire and quality standards.


Supplier & Vendor Management
- Order and manage supplies.
- Optimize workshop equipment and resources.
- Manage subcontractors.
- Research and develop new supplier and partner relationships.


Leadership & Team Development
- Create and maintain a work environment that fosters trust and collaboration.
- Support team members through training, skill development, and regular feedback.
- Organize and lead performance evaluations, including monthly decision and development meetings, as well as biannual and annual reviews.
- Lead by example, embodying Jouffre’s values and leadership principles.

Location: Long Island City, NY, USA
​Start Date: As soon as possible
​​Contract Type: Permanent, full-time
​Department: Upholstery Workshop (Seating)
​Experience Required: Minimum of 10 years
​Languages: Fluency in English; intermediate proficiency in Spanish is required
​Compensation: TBD
Link to apply : http://bit.ly/4prZvP1

As a key liaison between clients, project managers, and installers, the Drapery Coordinator plays a crucial role in ensuring the success of custom window treatment projects from inception to completion. Their responsibilities include:

1- Project Analysis and Consultation
- Analyze client specifications, design intent, and architectural plans to support accurate cost estimations.
- Collaborate with project managers to provide the necessary technical input for proposals and estimates.
- Advise on the best approach to each project, taking into account:
- Site constraints and installation feasibility
- Client's aesthetic preferences and lifestyle needs
- Budget considerations and material suitability

2. Site Visits and Technical Assessments
- Conduct on-site visits to take accurate window measurements and assess installation conditions.
- Determine fabric yardage requirements based on measurements, treatment styles, and repeat patterns.
- Identify and document potential installation challenges early on to avoid delays.
- Coordinate any motorized hardware integration with Audio/Video team on site


3. Specifications and Procurement
- Prepare detailed hardware and fabric specifications tailored to the project’s technical and design requirements.
- Place orders for hardware and coordinate with suppliers to ensure timely delivery.
- Receive, inspect, and verify hardware deliveries for quality and completeness.
- Draft drapery tickets for the drapery team to actually work on the window treatments


4. Installation Planning and Coordination
- Schedule and coordinate installations with clients, installers, and project teams.
- Prepare comprehensive work orders for installers, including:
- Exact measurements and installation heights
- Hardware placement and mounting methods
- Fabric specifications and visual references
- Ensure installers are fully informed to meet both technical standards and the project’s design intent.


5. Quality Control and Issue Management
- Monitor project progress and anticipate potential site-related issues or delays.
- Collaborate with internal teams and contractors to resolve technical or logistical problems efficiently.
- Provide prompt after-sales support, including adjustments, repairs, or replacements as needed.


LONG-TERM MISSIONS AND DEPARTMENTAL DEVELOPMENT
Beyond the daily management of projects, the Drapery Coordinator plays a vital role in the long-term performance and evolution of the drapery department. This includes contributing to quality improvement, supplier development, process optimization, and innovation in window treatment solutions.

1. Quality Development and Standardization
- Continuously refine internal procedures and installation standards to ensure consistency in quality and client satisfaction.
- Document and update best practices for measurement, hardware specification, fabrication coordination, and installation.
- Collaborate with production, design, and installation teams to identify areas for improvement and reduce errors or rework.


2. Supplier Relationship Management
- Identify and evaluate new hardware and motorization suppliers to expand the company’s offering and ensure competitive pricing.
- Build and nurture long-term relationships with key suppliers through regular visits, meetings, and performance reviews.
- Host suppliers and manufacturers to explore new products, technologies, and customization capabilities.
- Negotiate pricing and terms based on historical data and volume forecasts to optimize margins and cost-efficiency.


3. Product and Market Innovation
- Research and propose innovative decorative and motorized hardware solutions that align with evolving client needs and design trends.
- Stay informed on industry developments, emerging technologies (e.g., home automation), and sustainable materials.
- Work with designers and project managers to introduce curated hardware collections that meet aesthetic, functional, and budget requirements.


4. Data Analysis and Strategic Planning
- Analyze annual purchasing data and project trends to:
- Assess supplier performance and product reliability
- Identify opportunities for bulk purchasing or streamlined inventory
- Support forecasting and budgeting efforts
- Prepare reports on order volumes, product usage, and cost trends to inform strategic decisions.

5. Process Optimization and Cross-Team Collaboration
- Propose and implement tools or systems to improve workflow efficiency (e.g., shared measurement databases, specification templates).
- Liaise with design, project management, fabrication, and installation teams to ensure smooth coordination throughout the project lifecycle.
- Contribute to training programs for new team members or installers to ensure alignment with company standards.

6. Sustainability and Ethical Sourcing
- Evaluate suppliers not only on cost and design but also on sustainability, ethical labor practices, and environmental impact.
- Promote eco-conscious alternatives to clients when appropriate, supporting the company’s commitment to responsible design.

We seek a candidate with 3 to 5 years of experience in project coordination, preferably within the custom window treatment and installation domain.


Qualities:

- Autonomous, adaptable, and proactive
- Collaborative team player with a drive for organization
- Exceptional interpersonal skills, with the ability to lead, motivate, and communicate with diverse profiles
- Must be willing to travel nationally and internationally (valid passport required)

Prerequisites:

- Valid driving license
- Punctual and dependable
- Ability to lift a minimum of 50 pounds and can climb up and down ladders
- Proficiency in window treatment and installation
- Genuine interest in window decoration, furniture design &/or interior design
- Proficient in resource, budget, and project management
- Computer-savvy, especially with Google Workspace
- Fluent in English; Spanish and French are advantageous
- Familiarity with 2D and 3D drawing software is not mandatory but a plus

The profile sought must master all the techniques of modern and traditional dressmaking:

- Development of decorating techniques;
- Cutting of fabrics / leathers;
- Hand and machine sewing;
- The application of trimmings;
- Finishing;
- The mastery of fabrics;

PROFILE

We are looking for an autonomous and proactive upholsterer, focused on quality and attention to detail. The ideal candidate will be able to work as part of a team and will have a real capacity to listen, to transmit and to share his/her know-how. Mastery of all modern and traditional garment making techniques is required.

If you wish to join a creative workshop, participate in exceptional projects and contribute to the excellence of a company labeled "Entreprise du Patrimoine Vivant", do not hesitate to apply!

Location of the position: Lyon, Villeurbanne
Starting date: ASAP
Number of positions to be filled: 1
Experience: 10 years minimum
Type of contract: Full Time Contract
Salary: Between 28500€ et 33500€ / year (based on experience)

JOUFFRE LTD
Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in Long Island City, New York, Lyon, Rabat and soon in London. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces.
At Jouffre, our daily mission is to breathe life into time-honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation.
This year 2024 will once again mark the history of Jouffre as we seek to develop a new workshop in London, Jouffre Limited. This project represents much more than a simple expansion, it’s for us a real challenge and an opportunity to build something remarkable again.

POSITION INFORMATIONS

Location: London
Starting Date: mAY 2025
Type of Contract: Full-Time
Salary: £15-£18 per hour

MAIN MISSION
Carry out, from the beginning to the end, all the stages of fabricating window treatment (drapes, sheers, shades) according to precise and defined conditions

MISSIONS
Creating templates
Cutting fabrics
Cutting and shaping foam for seats and backs
Making the traditional and modern seat stuffing (webbing, springs, horsehair, foam)
Making and covering pillow and cushions
Sewing both by hand and by machine
Upholstering any types of furniture

Qualifications needed:
Mastery of traditional and modern inside upholstery is required
Mastery of cutting, sewing, templating and upholstering is expected
Mastery of leather and wall upholstery is a real plus
Experience: 5 to 10 years (in making new furniture as well as in reupholstery)
Language: English mandatory, French is a plus

The profile sought must master all the techniques of modern and traditional dressmaking:

- Development of decorating techniques;
- Cutting of fabrics / leathers;
- Hand and machine sewing;
- The application of trimmings;
- Finishing;
- The mastery of fabrics.

PROFILE

We are looking for an autonomous and proactive upholsterer, focused on quality and attention to detail. The ideal candidate will be able to work as part of a team and will have a real capacity to listen, to transmit and to share his/her know-how. Mastery of all modern and traditional garment making techniques is required.

If you wish to join a creative workshop, participate in exceptional projects and contribute to the excellence of a company labeled "Entreprise du Patrimoine Vivant", do not hesitate to apply!

Qualifications needed:

● Experience: 5 years minimum
● Language: English mandatory, French is a plus

The following skills are a plus:

● Making bed treatments such as bed canopy, bedspreads, bed-skirts, throw
blankets etc.

POSITION INFORMATIONS
Location: London
Starting Date: May 2025
Type of Contract: Full-Time
Salary: £15-£17 an hour

In our Lyon workshops, you will join a team of qualified craftsmen. Your mission will consist of :

- Carrying out the upholstery (horsehair / foam)
- Making templates
- Cutting fabrics / leathers
- Carry out the hand / machine sewing
- Make the pocketed / stretched cover
- Putting on the finishing elements
- Carry out possible travels on site for installation (France / International)

We are looking for an experienced, autonomous and proactive senior upholsterer with solid technical skills in upholstery.

You are a dynamic and curious person with good interpersonal skills! Indeed, teamwork is a very strong and important concept within Jouffre.

Furthermore, you have a real capacity to transmit and share your know-how and have a sense of responsibility. Your rigor and your attention to detail are among your main qualities!

Prerequisites:
- Mastery of all traditional, semi-traditional and contemporary (modern) tapestry techniques is required
- Mastery of cutting, sewing, upholstery and covering is expected
- Have a good command and knowledge of fabrics
- The practice of English is a plus

ADDITIONAL DETAILS

Starting date: ASAP
Type of contract: CDI
Experience: 10 years minimum
Salary: Between 2400€ and 3400€ brut per month (Based on experience)